User Experience Designer
User Experience Designer
UX / UI
Due to our company being fully remote for Covid, an unexpected need for Mercy to create a streaming and live event platform appeared. It was such a crucial time where we needed stay connected with leadership and other co-workers. Due to time constraints, the UX team partnered with a vendor for the development and we rapidly produced the architecture, wireframes and designs for MercyOne.
This system needed to host virtual events from anywhere in the ministry with thousands viewing at the same time. It is interfacing with Sling Studio, our SSO, and Adobe Experience Manager.
Additional goals for the project:
Create a multi-user moderation tool for live Q&A
Host a library of on-demand videos from prior events as well as other videos provided b the creative team
Include a clear 'assignment' system where co-workers could view videos assigned to them by their job title and view new videos available
Allow room for the evolution of future needs
This section stores assigned content as well as ‘favorited’ content from the user. It is easily accessed from the header.
Along with a search field, there are additional topics/categories presented for easy browsing. New topics can be added as needed through authoring on AEM.
Search queries with a match in the title or description appear in bold.
During a live event, the moderation team coordinates and prioritizes all questions asked. The tool was created for multiple users at once - where the team reviews submitted questions and sends selected ones on to the main moderator who then asks questions from the curated list to the live participants. Only the moderators can see the submitted questions.
Additional Goals:
The main moderator must be able to send near real-time question prompts to all viewers of a live event
After the event is over the team must be able to export the full list of questions submitted, asked and hidden
The moderator should be able to begin and end the Q&A session