User Experience Designer
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Location Detail Page Overhaul

UX / UI / RESEARCH
Mercy.net: Location Detail Page Overhaul

Mercy.net: Location Detail Page Overhaul

An additional part of the Overhaul project was the location detail pages. Our efforts went to create an intuitive display and organization of location hierarchy while introducing new wayfinding features listing the most relevant information for users visiting a Mercy location.

Card Sorting & Decision Tree

Card Sorting & Decision Tree

Site Map & Goals, CTAs and Measurements

Site Map & Goals, CTAs and Measurements

Location Detail Page Goals

Location Detail Page Goals

  • Introduce flexible and editable components to better present a variety of resources on page

  • Provide sub-navigation options to allow for more robust supplemental content that keeps users within a single location’s experience

  • Create a strong tiered hierarchy to make the difference between parent and child locations clear

  • Connect all location offerings within a single hospital or location with 'breadcrumbs' to re-enforce hierarchy and pathing

  • Develop a system that is flexible enough to accommodate both automated and authored information

  • Provide opportunities for callouts for location or community distinguishers (special treatments, rated number one in this area, etc.)

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